Last week, the ebizQ site posted a forum discussion on the subject “Why Hasn’t BPM Taken Off Like ERP or CRM?”. Hre is the reply I posted in the forum.
When we work we actually execute one (or more) of the "business processes" of our company. I think that "business processes" are, actually, part of the plumbing of each enterprise. At a point that, sometimes, it is "hard" to describe it because we sort of "live it".
So, in that matter, BPM should be the obvious fit.
The fact that it is has been "hard" to introduce it in the enterprises makes me thinking to the following:
- A business process which is not documented gives the possibility to be "adapted" more rapidly. Actually, a pre-requisite for adopting BPM will be to document what needs to be automated and managed
So, the perception may be that the company would be “more agile” if something could be changed without running into a big Change Management process.
One could, also, think that something that is “not documented” may not be accountable also…. but this may certainly be the “bad guy” who speaks in my head… - A significant business process often spans several domains.
Formally describing it may introduce negotiation issues across departments and may imply some organizational changes. - Once a process is described and ready to be deployed, an owner will likely be required.
The owner may not be clearly identified yet and this may require some further negotiation. And may imply,once again, some organizational changes… - As Nicholas Carr was saying in his book “The Big Switch”, it is easier today for companies to adapt themselves to the business processes embedded in the CRM and ERP tools they buy instead of investing time to describe and negotiate company specific business processes….
This said, I think that the maturity of the market and the maturity of the products are now helping a lot in the adoption.


This evening, on the French Radio, I heard about this site:
So, here it is, the long awaited “
So, here are the quotes I liked most:
Why steal the pleasure of fighting against the complexity of building a program that would let the author being proud of the many hours he spent in debugging it and in having a presentation that looks like![[timePOY_coverImage.jpg]](http://blog.businessquests.com/images/time_poy2006.jpg)
"Don’t get me wrong: all the things that made You You in 2006 are still there. All year long, You were YouTubing, Facebooking, Twittering, chronicling Your life and community, scrutinizing the candidates and the media, videotaping Yourself getting upset on behalf of Britney Spears.
The fact that anyone can e-mail us for free, if they have our address, means that people frequently and persistently e-mail us. But that quickly creates immunity, and simply makes us value face-to-face communications – and the communications of those we already know and trust – all the more.


Ok. Once again, behind the seducing sentences of “We are very excited by the potential to substantially increase the dissemination of knowledge” or “Google will not ask for any exclusivity on any of this content and will make that content available to any other search engine“, the Googlesaurus shows its aspect and its intention: Wikipedia is out of its control and is, potentially, an incredible source of revenue! It cannot be left there as it is, like an unexploited goldmine.
Yesterday I saw the movie “
