Yesterday I saw the movie “The Devil wears Prada“.
You remember when Miranda asks for the yet-to-be-published copy of Harry Potter?
The way in which Andy manages the situation, by delivering two copies of the book to the twins before they take the train and giving an additional copy to Miranda, anticipating her objection and exceeding her expectation, is so great that I could not resist from immediately thinking to a sentence that I often use in my presentations for Lotus Connections or Web 2.0:
It’s not what work you expect Employee #1234 to accomplish per person-month of work……
It’s the work you never expected would happen, that suddenly creates new business
I hope that no one has to do impossible things in order to really create a new opportunity, but the example was so sharp and sticky !
It really, I think, makes it clear that it is important, today, to be innovative and clever in whichever action we do, in order to apply the passion that is inside us.